To avoid any inconvenience and to ensure a successful transaction, before you make any card payments, please check the following:
Is your card eligible for online shopping?
The validity of the card – is it declined or expired?
The balance on the card - is there an appropriate amount?
The card limits - is the limit set per transaction higher than the amount to be paid?
Has the number of maximum daily transactions been reached?
Is there a sufficient amount left from your daily spending limit to complete the payment, considering any purchases made earlier that day?
The Internet connection - transactions may fail with a faltering internet connection due to transaction timeout.
Double check the data you entered, don't rush. After you press the payment button once, be patient until you get a confirmation. If the card has been issued by a bank where a security code sent in an sms is required to be entered to confirm the payment, please have your phone ready.
If you return to the payment page using “back”, “reload” or “refresh” functions, the transaction will be rejected automatically for security reasons. In such a case, you will need to restart your purchase.
Entering the payment details shouldn’t take too long as the system might throw you out.
+ A TIP: if you use Firefox browser and the transaction fails multiple times (and you are absolutely sure that everything is OK with your card, internet connection, etc), please try to open the payment page in another browser (we have experienced more failed transactions in the Firefox browser). If that doesn't work either, please contact the bank that issued your card first, most likely they will be able to help you.